DE
Case study | HDE Haustüren der Extraklasse GmbH
Simplifying Sales Processes:
A Case Study with HDE Haustüren der Extraklasse GmbH
- Client type:
- Door manufacturer
- Country:
- Germany
HDE Haustüren der Extraklasse GmbH specializes in high-quality, customizable front doors that combine innovative technology with expert craftsmanship. They offer a wide range of stylish and secure doors, with personalized consultation and a virtual configurator for custom designs. HDE emphasizes sustainability and German manufacturing excellence.
01 Problem
The manufacturer faced the following challenges:
- Lengthy communication with customers due to complex product variety.
- Time-consuming and costly creation of sales documents.
- Complex price calculation and quote generation.
- Lack of standardized practice for the ordering process.
02 Objective
The main goal was to simplify the sales process using a configurator. This should:
- Improve the user experience and reduce the need for direct communication with customers.
- Save time and costs in the preparation and presentation of sales documents.
- Automate and standardize price calculation and quote generation to create quotes faster.
03 Solution
Implementation of an advanced door configurator that offers the following benefits:
- Reduction of inquiries through clear visualizations and product specifications.
- AUse of a digital sales tool, where our door models can be projected onto a large screen.
- Use of software for price calculation and automated quote generation.
04 Results
After the introduction of the configurator, we observed the following improvements:
- Higher efficiency through more qualified customer consultations.
- Increased consultation security, as the configurator guides through the process and ensures nothing is forgotten.
- Reduced costs for creating sales documents.
- Increased efficiency in receiving and processing orders.
”Our collaboration with the Vizualis team was extremely positive and productive. From the beginning, the team proved to be competent, committed, and very solution-oriented. The experts at Visualis understood our complex requirements and implemented them quickly. We are glad to have chosen the right partner and look forward to future joint projects.”
Ralf Hummelt, Business Administrator
